Question 1

What transfer services do you offer?

Accepted Answer

We offer internal and external, instant, bank, and cash delivery transfer services.

Question 2

Which countries can I send money to and from?

Accepted Answer

We cover most Arab and foreign countries through our international partners.

Question 3

What currencies are available for transfer?

Accepted Answer

We provide transfers in currencies such as USD, EUR, TRY, and others.

Question 4

How do I send money to Syria via Mada Transfer?

Accepted Answer

You can visit one of our international partner branches or contact us to find the nearest deposit point in your country of residence.

Question 5

Do you offer transfer services via the app?

Accepted Answer

Yes, you can initiate transfers and track rates directly through our application available on smartphones.

Question 6

Can I track my transfer?

Accepted Answer

Yes, you will receive a reference number to track the status of your transfer via our website or by contacting customer service.

Question 7

Is the transfer safe and guaranteed?

Accepted Answer

We use internationally certified secure transfer systems to ensure your money arrives with the highest level of reliability.

Question 8

What are the procedures in case of a lost or delayed transfer?

Accepted Answer

Please contact us immediately with the transfer number, and our specialist team will verify with the intermediary parties and process the delay.

Question 9

What should I do if I encounter a problem with the website?

Accepted Answer

You can submit a report via the 'Report an Issue' section, and we will resolve the technical issue as soon as possible.

Question 10

Maximum amount?

Accepted Answer

There is no maximum amount

Question 11

Precise transfer duration?

Accepted Answer

Immediately

Question 12

Required documents?

Accepted Answer

Identity Card

Question 13

Where can I find Mada Transfer branches in the provinces?

Accepted Answer

Our branches are spread across all Syrian provinces (Damascus, Aleppo, Homs, Hama, Latakia, Tartous). You can use the 'Find a Branch' feature on our website.

Mada Transfer and Remittances

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From anywhere... to anywhere

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Saving you time... and doubling the trust

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Mada Transfer